Fundraising Blog
Author:
Peter Hair
-
Fundraising technology expert, Co-Founder of GalaBid
Date:
June 25, 2026

Hybrid Fundraising Events: How to Include Online Supporters in Your Gala

A gala dinner can be limited by the walls of its venue.

The supporters who could not get a ticket, the donors who live interstate or overseas, the alumni who would love to participate but cannot make the date, the local businesses who back your cause but cannot send anyone on the night. All of them, until relatively recently, simply missed out.

Hybrid fundraising changes that. A hybrid event combines an in-person gala with a parallel online experience, so supporters who are not in the room can still browse your auction, place bids, buy raffle tickets, make donations, and be part of the night in a meaningful way. Done well, it extends your fundraising reach without requiring a separate event, a separate platform, or a significant increase in organisational effort.

This guide covers how to design and run a hybrid fundraising gala, what works for online participants, what the MC and in-room team need to do differently, and how GalaBid handles the online and in-person components simultaneously in a single campaign.

Why Hybrid Fundraising Makes Financial Sense

The case for a hybrid approach is straightforward once you see the numbers. If your event has 150 in-room guests and you extend the silent auction and raffle to online participants, you might add another 50 to 200 people who are registered and actively participating from home. Those additional participants cost you almost nothing to serve: no catering, no venue space, no place settings. Their entire contribution is incremental revenue.

And because GalaBid's platform is browser-based and requires no app download, any supporter with your campaign link can participate from any device anywhere in the world. The barrier to online participation is as low as it gets.

There is also a pre-event dimension worth considering. Up to 40% of total campaign sales on GalaBid can occur before a live event begins. The supporters bidding in that pre-event window are overwhelmingly online participants: people who received the campaign link by email, saw it shared on social media, or heard about it from a friend. A hybrid approach formalises and expands this audience, giving you a larger pool of active participants when your in-room event actually begins.

The Two Models of Hybrid Fundraising

Before planning your hybrid gala, it helps to be clear about which model you are pursuing, as they have different implications for your event production and your MC brief.

Model 1: Parallel participation

In this model, online supporters access your GalaBid campaign and participate in the auction and raffle alongside in-room guests, but there is no live stream of the event itself. They browse the catalogue, place bids, receive outbid notifications, buy raffle tickets, and make donations, all independently of what is happening in the room at any given moment.

This is the simpler model and the one that GalaBid is natively built for. It requires no additional technology beyond the campaign link and requires no changes to your in-room event production. The online audience simply participates in the digital campaign on their own timeline throughout the event window.

The main limitation is that online supporters have no shared experience of the event's atmosphere. They see the items and can bid, but they do not feel the energy of the room. This affects how much the emotional content of the night, the speaker stories, the paddle raise moment, the raffle draw, connects with them.

Model 2: Live stream with integrated fundraising

In this model, you stream your event live via a platform such as Facebook Live, YouTube, or a professional streaming service, and your online audience watches while also participating in your GalaBid campaign simultaneously. They can see the MC, watch the raffle draw projected live on the Raffle Projector Display, and experience something close to being in the room.

This model requires more production investment: a camera or camera crew, a reliable internet connection capable of streaming, someone managing the stream in real time, and ideally a dedicated social media person responding to online audience comments and questions.

The payoff is that online supporters feel genuinely part of the night rather than simply parallel to it. They can watch the live raffle draw as winners' names appear on screen. They can see the leaderboard thermometer rise during the paddle raise. They can hear the MC calling out item highlights and use that as a trigger to check their bids.

Many organisations start with Model 1 for their first hybrid event and add streaming in subsequent years as their confidence and production capacity grows.

Setting Up Your GalaBid Campaign for a Hybrid Audience

The campaign setup for a hybrid event is identical to a standard GalaBid event, with a few additions to ensure the online experience is as strong as the in-room one.

Write item descriptions for someone who has not seen the prizes

In-room guests at a gala often have the advantage of seeing physical displays of auction items, talking to staff who can describe them, and absorbing the atmosphere of an exciting event. Online supporters have only your item descriptions and images.

This means every item description in a hybrid campaign needs to stand on its own. Describe what is included in specific detail. Include genuine market value references so online bidders can assess whether the starting bid is good value. Add multiple high-quality images showing the item, experience, or destination from different angles. A guest in the room might bid on an item they have only glanced at. An online bidder will not commit without enough information to feel confident.

Make your cause explanation prominent

Online supporters who land on your campaign for the first time need to understand what they are supporting immediately. Use your campaign homepage and information pages to tell your organisation's story clearly, explain what the funds raised tonight will achieve, and make the emotional case for participating.

GalaBid allows you to build a full homepage with text, images, and video, plus additional information pages for cause background, sponsor recognition, and event details. For a hybrid event, these pages do the welcome work that an MC and room atmosphere do for in-room guests.

Include a direct donation option

Some online supporters will want to give directly rather than competing in an auction or buying raffle tickets. A donation item on your GalaBid campaign gives them that option. You can display a progress target and thermometer so online donors can see how their contribution moves the total toward your goal, which provides the same visual motivation as the leaderboard does for in-room guests.

Share the campaign link early and widely

Online participation depends entirely on people knowing about and registering for your campaign before the night. Send the campaign link in your event invitations, promote it on social media, include it in your email newsletter, and ask your board members and table hosts to share it personally with their networks.

The more people who have registered and browsed the campaign before your event night begins, the higher your online participation will be on the night itself. An online participant who discovers the campaign for the first time at 8pm on the night of your event has far less time to engage than one who has been browsing items for two weeks.

What Changes on the Night for Your In-Room Team

Running a hybrid event does not require a fundamentally different event programme. Your gala proceeds as planned. What changes is how your MC and team acknowledge and engage the online audience.

MC acknowledgement of online participants

Your MC should reference online supporters at least two or three times during the night. This serves two purposes: it makes online participants feel included rather than invisible, and it signals to in-room guests that the event has a reach beyond the venue, which adds credibility and scale to the occasion.

Opening:

"A warm welcome to everyone in the room tonight, and an equally warm welcome to everyone joining us online. We have supporters following along from [cities or countries if known], and they are bidding and buying raffle tickets right alongside you. If you are watching from home, welcome, and thank you for being part of tonight."

Mid-event:

"A quick note for anyone watching along online: bidding on the auction closes at [time], same as it does for everyone here. You have exactly the same opportunity to win any of these items as the people in this room. The platform does not discriminate between tables."

Before the raffle draw:

"Our raffle draw is about to go live on the big screen here in [venue], and if you are watching along online, you will see exactly the same draw we are seeing. Each winner's name will appear on screen as the ticket is drawn. If you have bought tickets, check your phone. Your number might be next."

Keeping the MC's energy connected to the online audience during key moments

During the paddle raise, the in-room MC can acknowledge that online participants can donate directly through the GalaBid campaign's donation item. This is not a perfect equivalent of the in-room pledge raise, since the social dynamics of a physical room drive the paddle raise moment in a way that online giving cannot replicate, but it invites online participants into the generosity of the moment rather than leaving them as observers.

"For those of you watching online, you cannot raise a paddle from home, but you can make a donation directly through our campaign right now. The link is in the description below the stream. Every gift, wherever it comes from, goes toward the same goal."

The Raffle Draw as a Shared Moment

One of the most powerful features of a hybrid event is the live raffle draw. GalaBid's Raffle Projector Display projects each winner's name and ticket number on the big screen as they are drawn, in real time, for the in-room audience. If you are streaming your event, online supporters see exactly the same thing simultaneously.

This creates a genuinely shared moment across the in-room and online audiences. Someone watching the stream from three hundred kilometres away sees their name appear on screen at the same moment as the guests in the venue react to it. They receive the automatic SMS or email notification from GalaBid at the same time. The draw is as fair and as transparent to them as it is to anyone in the room.

Brief your MC to build anticipation between each draw reveal, pausing long enough for both audiences to process the result before moving to the next ticket. The online audience needs that pause slightly more than the in-room audience, since they are watching a stream rather than being surrounded by the immediate social reaction of a live room.

Managing Online Bidder Questions and Support

In-room guests who need help with bidding have your volunteer team available in person. Online participants need to be able to help themselves, or access support in another way.

Make sure your campaign help text is clear and accessible. GalaBid's platform is designed to be intuitive without requiring instruction, and participants are guided through registration and bidding naturally. But adding a brief "how it works" note to your campaign homepage or info page, written for a first-time participant, reduces friction for less digitally confident online supporters.

GalaBid's live chat support is also available during your event if any online participants encounter technical issues. Directing supporters to your campaign's help section or to GalaBid's live chat in your pre-event communications means they have a clear path to support that does not require calling your event team at the venue on a busy night.

What to Do if Your Live Stream Drops

If you are running Model 2 with a live stream, the most common anxiety is connectivity failure mid-event. This is worth planning for rather than worrying about.

The critical thing to understand is that a stream failure does not affect GalaBid's platform. Your auction continues to run, outbid notifications still reach online bidders, and raffle ticket sales continue. The online participation layer is entirely independent of the stream. A stream failure means online supporters lose the visual experience of the event, not their ability to bid or donate.

Have a brief message ready to post on your social media if the stream fails: "We're having a brief technical issue with the stream. The auction and raffle are still running live. Keep bidding at [campaign link]." This reassures online participants that their bids are still valid and the evening continues.

After the Event: Following Up With Your Online Audience

Online supporters who participated in your hybrid gala deserve the same post-event communication as in-room guests, delivered appropriately.

Within 48 hours of the event, send an email to all registered campaign participants, both in-room and online, with the total raised, a note on what it will achieve, and a genuine thank-you for their participation. Winners of auction items and raffle prizes have already been notified automatically by GalaBid, but a personal follow-up from your organisation adds warmth and reinforces the relationship.

On social media, post your total raised announcement and acknowledge your online community specifically: "Whether you were in the room with us or following along from home, tonight's fundraising total belongs to all of you. Thank you."

Online supporters who bid but did not win items are particularly worth nurturing. They registered, they engaged, and they showed clear interest in your cause. In GalaBid's system, all registered participants are captured and their contact details are available in your campaign reports. This is your most qualified future supporter list, and the weeks immediately after your event are the best time to begin a relationship with them.

Running Your Hybrid Event on GalaBid

GalaBid's platform handles the hybrid model naturally because it is built around a shared digital campaign rather than an in-room-only experience. The same campaign link serves both your in-room guests bidding from their tables and online supporters participating from home. All bids compete on equal terms. All payments are processed through the same Stripe account. All winner notifications go out automatically.

There is no additional setup required to enable hybrid participation beyond sharing your campaign link with your online audience. Your in-room event and online participation run on exactly the same infrastructure.

Full guidance on campaign setup, the raffle projector display, the leaderboard, and sharing your campaign is available at support.galabid.com. To explore the platform or book a call to discuss your event setup, visit galabid.com or reach the team via live chat or WhatsApp.

Planning a hybrid fundraising event? Start your free GalaBid campaign and give your online supporters the same chance to participate as the guests in the room.

icon fundraising newsletter
Subscribe to our newsletter for the latest feature releases and must-know fundraising tips